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Stay healthy, wherever you go

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Telemedicine Consultation

Rapid access to trusted Australian doctors by phone or video call, wherever you are around the world.

Avoid language barriers, trouble finding local healthcare and delays when you're unwell, with 24/7 access to Australian registered doctors direct to your phone.

1300 Mymedlink
Telemedicine Consultation

Australian Travellers

Global MedLink provides Australians overseas with fast and easy access to Australian registered doctors by phone or video call, wherever you may be. When you're unwell, finding a local doctor, understanding the local healthcare system, speaking the local language or finding a second opinion about your treatment can all be challenging. Avoid the worry with 24/7 access to high quality care with trusted Australian registered doctors, direct to your phone.

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Corporate and Insurance Partners

Global MedLink provides rapid access to high quality healthcare with Australian registered doctors for your workforce, clients and customers, either when in Australia or overseas. Whether you are an insurance provider or a large corporate employer, we are able to integrate seamlessly with your systems to provide your teams or customers with the reassurance that no matter where they are, they can access our doctors quickly and easily by phone or video call.

 

Our service:

- Reduces delays in receiving medical attention

- Ensures high quality care delivered by trusted Australian registered doctors

- Reduces costs associated with navigating local healthcare systems and unnecessary treatments

- Improves patient outcomes and satisfaction

- provides access to bespoke Occupational Health assessment, treatment and care coordination for your teams, improving outcomes for your staff whilst reducing delays returning to work.

Occupational Health

Our Occupational Health doctors can provide our corporate partners and their workforces with 24/7 access to specialist healthcare, ensuring rapid assessment, treatment and seamless coordination of care for any workplace related injury or illness. We make your team feel valued and cared for and enable getting them fit and back to work as soon as possible.

Medical Care Assistance
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Integration with
Travel Insurance

We work directly with travel insurance providers to streamline the claims and approval process.

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Virtual medical
consultations

Our service provides travellers with on-demand access to registered Australian doctors via secure virtual consultations.

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Triage and Emergency
Referral

Our platform incorporates a robust triage system to assess the urgency of each traveller's situation.

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Our Services

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Health Monitoring and
follow up

Beyond the initial consultation, we can provide structured follow-up and ongoing health monitoring to support recovery.

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Occupational Health

Our Occupation Health team can provide bespoke healthcare to your workforce, whether you are a small employer within Australia

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How To Use Our Service

Book an appointment either online or by

calling

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1300 MYMEDLINK 

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Information you will need when booking an appointment:

  • Patient’s name and date of birth

  • Patient’s usual home address

  • Patient’s normal GP or practice name (if they have one)

  • Patient’s Medicare number (if they have one)

  • Patient’s current location (town/city, state, country)

  • A contact number and email

  • Payment method

  • Preferred contact method (phone/video)

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1. Book your appointment 

You will be contacted by the Gobal Medlink team before your appointment with the doctor to confirm the following:

  • Personal details uploaded are correct

  • Patient Consent form completed

  • Confirmation of your appointment time, contact details and your device to ensure that it is capable for videohealth and/or telehealth consultation (Smartphone, iPad/Tablet, Laptop, connectivity)

2. Before your Appointment

A Global MediLink doctor will call you at you appoinment time via your preferred method of contact and spend time with you to understand your needs.

3. Your Appointment

Your doctor will explain your management and treatment plan. 

  • Prescriptions or treatment recommendations can be sent directly to your device by email or SMS.

  • We can also arrange onward referral for more treatment or tests locally if required.

4. Your Treatment Plan

Global MediLink can send a summary of your consultation to your regular GP or insurance company do that they know what has happened, as long as you are happy for us to do this.

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We can also arrange follow up on your return to Australia if you are overseas, should this be required.

5. After Your Appointment

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Telehealth Benefits

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Convenience:

No need to navigate foreign healthcare systems.

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Cost Savings:

Avoid expensive out-of-pocket payments in private hospitals.

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Speed:

Fast access to medical advice, reducing wait times.

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Safety:

Avoids unnecessary travel to clinics

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Fees, Billing & Insurance

Payment Information
Our services are privately billed. Full payment is required at the time of booking your consultation, unless you are booked through one of our insurance or corporate partners.
 

Invoices & Claims
You will receive an invoice after your consultation, which you may choose to submit to your travel insurance provider.
 

Insurance Coverage
Any reimbursement is subject to your individual insurance policy. We strongly recommend confirming your level of cover with your insurer prior to booking.
 

Important Information

  • Global MedLink does not process insurance claims

  • We are not responsible for claim outcomes

  • This includes partial or declined reimbursements

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Stay healthy, wherever you go

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